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LOS ANGELES (HQ)
100 W. Broadway, Ste 600
Glendale, CA 91210
Email: admissions@alu.edu
Local: 213-252-5100
STUDENT PORTAL
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Tech Requirements

tech-online

We strive to keep our online platform accessible and user friendly.

Our IT team is here to help during business hours from 9:00 am to 6:00 pm at tech@alu.edu or 213-252-5100 ext. 3.

To access our online program, students’ equipment must meet the minimum requirements below. Note that the minimum computer and software requirements may be updated during a student’s course of studies.

  • Ability to use email to correspond
  • Ability to access, create, and save documents in MS Word or standard.rtf (rich text format)
  • Ability to browse the Web

Operating System: 32-bit and 64-bit Versions of Windows Vista, Windows 7, Windows 8, and Windows 10.
Support for Windows 8 devices will be discontinued on July 27th, 2018.
Support for Windows 7 devices will be discontinued on December 31st, 2018.
All Windows 10 Creators versions, including the Fall 1709 update are now supported!
Alternate versions of Windows 10, such as Windows RT and Windows 10 S, are NOT supported at this time.
Only genuine, U.S.-English versions of Windows Operating Systems are supported.
ExamSoft does not support Tablet devices other than Surface Pro as detailed below.
CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
RAM: highest recommended for the operating system or 2GB
Hard Drive: highest recommended for the operating system or 1GB of available space.
For onsite support, a working USB port is required (Newer devices may require an adaptor)
Internet connection for Examplify Download, Registration, Exam Download and Upload.
Screen Resolution must be 1024×768 or higher.
Administrator level account permissions.
Adobe Reader (Version 9, 11, or DC) is required for exams containing PDF attachments.

Surface Pro, Surface Books, and Surface Laptops are supported (Non-Pro Surface devices are NOT supported)
Must be running a supported Operating System (See PC Requirements)
External Keyboard (USB or Bluetooth) required. Bluetooth keyboards must be paired prior to launching exam.
Hard Drive: Minimum of 1GB available space.
Adobe Reader XI is required for exams containing PDF attachments.
For onsite support, and in order to backup the answer files to USB, a working USB port is required (Newer devices may require an adaptor)
Internet connection for Download, Registration, Exam Download and Upload.
Screen Resolution must be 1920×1080.
Administrator level account permissions.

The new 2018 MacBook Pro (released on July 12, 2018) is not compatible with Examplify at this time.
Administrator level account permissions
Internet connection for Download, Registration, Exam Download and Upload.
For onsite support, a working USB port is required (Newer devices may require an adapter)
Server version of Mac OS X is not supported
Screen Resolution must be 1024 x 768 or higher
Operating System:
Mac OS X 10.8 will be discontinued on July 27th, 2018
Mac OS X 10.9 (Mavericks) will be discontinued on July 27th, 2018
Mac OS X 10.10 (Yosemite) will be discontinued on July 27th, 2018
Mac OS X 10.11 (El Capitan)
Mac OS 10.12 (Sierra)
Mac OS X 10.13 High Sierra
Server version of Mac OS X is not supported
CPU: Intel processor
RAM: 2GB
Hard Drive: 1GB or higher available space

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