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100 W. Broadway, Ste 600
Glendale, CA 91210
Email: admissions@alu.edu
Local: 213-252-5100
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Tech Requirements

Technology team work with hands in middle of desk with laptops

We strive to keep our online platform accessible and user friendly.

Our IT team is here to help during business hours from 9:00 am to 6:00 pm at tech@alu.edu or 213-252-5100

To access our online program, students’ equipment must meet the minimum requirements below. Note that the minimum computer and software requirements may be updated during a student’s course of studies.

For JD Students, ALU currently does not support Tablet or Mobile devices for Adobe Connect attendance tracking purposes.

  • Ability to use email to correspond
  • Ability to access, create, and save documents in MS Word or standard.rtf (rich text format)
  • Ability to browse the Web
  • A reliable broadband Internet connection, either cable or DSL of at least 3 Mbps download speed (constant) for adequate audio video quality
  • An email address that will accept all emails, including attachments, from the domain name alu.edu
  • Note: Students are presumed to receive the messages sent to designated email addresses. It is the responsibility of the student to ensure that messages from ALU are not blocked and that the mailbox is not too full to receive messages.
  • CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
  • RAM: 2GB or highest recommended for the operating system
  • Hard drive: 1GB of available space or highest recommended for the operating system
  • Operating System:
    • Windows 10 (32-bit/64-bit), 8.1 (32-bit/64-bit)
    • Only genuine, U.S.-English versions of Windows Operating Systems are supported
    • Alternate versions of Windows 10, such as Windows RT and Windows 10 S, are NOT supported at this time.
  • Browser:
    • Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above) and Edge (EdgeHTML v42.0 & above)
    • ALU Recommend using Google Chrome
  • Screen resolution:  Must be 1024×768 or higher
  • Media: Web camera, microphone and speakers
  • Account Permission: Administrator level account permissions is required
  • Software:
    • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
    • Adobe Reader version 9, 11, or DC (free download is available on the Internet)
    • (Optional) Adobe Flash Player 13 or higher
  • ALU does not support Mobile Phone or Tablet devices other than Surface Pro as detailed below.
  • Surface Pro, Surface Books, and Surface Laptops are supported (Non-Pro Surface devices are NOT supported).
  • Must be running a supported Operating System (See Windows Requirements).
  • Input Device:
    • External Keyboard (USB or Bluetooth) required. Bluetooth keyboards must be paired prior to launching exam.
  • Hard Drive: Minimum of 1GB available space.
  • Browser:
    • Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above) and Edge (EdgeHTML v42.0 & above)
    • ALU Recommend using Google Chrome
  • Screen resolution:  Must be 1920×1080 or higher
  • Media: Web camera, microphone and speakers
  • Account Permission: Administrator level account permissions is required
  • Software:
    • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
    • Adobe Reader version 9, 11, or DC (free download is available on the Internet)
    • (Optional) Adobe Flash Player 13 or higher
  • CPU Processor: 1.83 GHz Intel Core Duo or faster processor
  • RAM: 2GB or highest recommended for the operating system
  • Operating System:
    • macOS 10.12 Sierra
    • macOS 10.13 High Sierra
    • macOS 10.14 Mojave
    • Server version of Mac OS X is not supported
  • Hard drive: 1GB of available space or highest recommended for the operating system
  • Browser:
    • Google Chrome (v70.0 & above), Apple Safari (v12.0 & above) and Mozilla Firefox (v65.0 & above)
    • ALU Recommend using Google Chrome
  • Screen resolution: Must be 1024×768 or higher
  • Media: Web camera, microphone and speakers
  • Account Permission: Administrator level account permissions is required
  • Software:
    • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
    • Adobe Reader version 9, 11, or DC (free download is available on the Internet)
    • (Optional) Adobe Flash Player 13 or higher
  • ALU does not support iPad or iPhone devices
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